Improve the performance and availability of your infrastructures
Reduce emergency maintenance costs
A unique, non-intrusive solution for your whole data centre
Adapt and automate the S.E.Box solution to suit your environment
A 6-step process
A secure box
The Smart Event Box is installed in your environment, as a box, a NUC, or a VM, with no outside connection.
Non-intrusive, 24/7 monitoring
The S.E.Box listens for and detects incident reported on the components without deploying any agent on the data centre elements.
The S.E.Box sorts and deduplicates the alerts and adds the necessary information for maintenance purposes (hardware type, component type, alert type, serial n°, etc.)
The S.E.Box sends the alert to the incident management tool at Econocom’s service centre via your internal email and in compliance with your security rules, 24/7. It can be configured to send an alert either to your own teams or a third-party provider.
The maintenance process is run in accordance with the rules drawn up with each of our clients (call back, dispatch the maintenance operation, etc.).
Optimised on-site operations
Thanks to proactive detection and additional information provided on the incident, our specialists can optimise their maintenance operations for the client.