Because your employees’ needs are changing, and their personal uses are gradually spilling over into their working environment, you need to offer them new ways of using services that address their increasing need for independence and empowerment.
Welcome to the age of next-generation user support, with a simple, easy experience designed for each profile, whatever the channel used.
With OneDesk, your employees have a one-stop shop for all their questions, requests and incidents in their working environment, both IT- (devices, applications) and non IT-related (employee services, company cars, ordering business cards, etc.)