Econocom has been providing leading-edge IT services to the Renault group for several years now. Thanks to the quality of our relationship with Renault and the high professional standards of our teams, Econocom was asked to provide services in connection with a number of projects in 2006.
The migration of 9,000 cell phones by Econocom Telecom
Econocom Telecom France was selected to manage the migration of Renault’s 9,000 cell phone lines to the SFR network. This project covered some 100 Renault sites across the whole of France. Out of the 9,000 lines, 7,400 had to be migrated by December 31, 2006, a task which Econocom Telecom completed successfully.
The services provided by Econocom included:
- taking an inventory of the existing lines;
- validating and updating user databases;
- handling the cancellation of the contract with the former operator and the activation of the lines on behalf of SFR;
- overseeing the just-in-time delivery of Nokia cell phones to Renault sites;
- distributing the cell phones on the premises and instructing each user on how to operate the new equipment;
- managing technical portability issues;
- running the help desk until January 2007, in order to assist users after the migration.
A full-service offering to upgrade 1,500 portable PCs
In connection with its “Malette Vendeur” project, Renault selected Econocom’s global service offering on the grounds that it met the full range of technical requirements associated with the upgrade of 1,500 notebooks.
Econocom is responsible for:
- distributing portable PCs (managed by Econocom Products and Solutions);
- rolling out the new systems at 170 Renault sites across France (entrusted to Alliance Support Services);
- financing the fleet of portable PCs (Econocom Financial Services).
