Electrabel - Belgium

In 2002, Electrabel, one of the front-runners in the European energy sector and the market leader in Belgium and Luxembourg, entered into a five-year agreement with Econocom involving over 10,000 workstations.
Electrabel chose Econocom on the strength of its reputation in IT infrastructure management. The energy sector is constantly changing and highly competitive, which means Electrabel must be able to adapt to the continually changing needs of its internal clients.
Given the significance of this agreement for both Econocom and Electrabel, the main objective for 2006 is the ongoing improvement of operational excellence and internal client satisfaction.