Accor, a global hotel chain that is a European market leader as well as the leading provider of support services to the private and public sectors, has a footprint in close to 100 countries and boasts 150,000 employees.
Since 1999, Accor has entrusted Econocom with the IT hardware in its 65 hotels located in Belgium and Luxembourg. The sphere of involvement represents 700 PCs, 80 PoS terminals, 175 printers and 55 servers.
Based on five levels of service, Econocom acts to manage Accor's IT portfolio, install and customize PCs in each hotel, and maintain hardware over entire life cycle, providing replacements as equipment becomes obsolete.
