Supervision

The information system is one of the company major competitive tools.  It is adjusted to the requirements of professional departments and it offers online services, 24/7, with high levels of performance.  To meet these challenges, our supervision and administration offer is committed to results within a controlled budget.

  • The supervision of End to End services (e.g., electronic mail service, human resources service, invoicing service, etc.) to guarantee a high level of service to users
  • The technical supervision of the network, servers and applications and databases
  • The administration and the operation of the infrastructure through the management of problems, changes, management of capacity, etc.
  • A highly secure centre with teams operational 24/7
  • Level 2 engineers on call teams, backed-up by our publisher and manufacturing partners
  • Modular offers according to the schedules and critical level of services

Did you know?

97 %

of our customers are satisfied or very satisfied with Econocom
(National survey June 2008)

 

Did you know?

Our contracts also propose our Progress Contract

If continual improvement enables improvement on a daily basis, the Progress Contract is a commitment to on going improvements by redefining objectives.  Carried out by an outside consultant to Econocom’s production personnel, it provides you with another perspective, new ideas, new metrics.