Our commitment
To guarantee over time the rigorous management of distributed infrastructures, to render it effective, progressive and durable and less costly.
Econocom is based on the ITIL best practices system to improve its processes and to ensure:
- A better service is provided to users
- The respect of our contracted Service Level Agreement
- The investments is based on a Progress Contract approach
- Savings related to ITIL best practices are effective
Our assets
To be certain to satisfy your needs, we are developing our own assets:
- High capability of delivering an effective service with a commitment on the results
- Availability and adaptability of a large range of skilled personnel
- More than 500 operational agents in France of which 50% are located in regions
- Innovative offers backed up with "ITIL Compliance" tools
- Integrated approach of ITIL best practices and Progress Contract
- Cost control and optimization
- Recognized customer satisfaction
Our offers
Flexible and modular, you entrust us with all or part of the management of your distributed infrastructures, with an even higher level of commitment of services.
