Support IT junior – Dutch speaking

Ref.: SUPPITJR_NL
Contract: Permanent
Location: Technopolis, Salé, Morocco

Function:

• Integrated in an Econocom team, you will give support in first line to customer users for computer related problems by phone (hardware, software and others).
• After an accurate identification of the cause of the problem, you will register it in the system.
• You solve problems and if needed, you will make a timely escalation of the more complex problems to a specialized team. 
• By your professionalism you will ensure the promotion of the services of our IT service desk to the customer users.

Profile:

• Passionate by IT, you like to share your knowledge with others and resolve their problems.
• A first professional experience in an IT call center is a must.
• You have a good knowledge of PC hardware, Microsoft Windows operating systems and Microsoft Office, and also a basic knowledge of networks and telecommunication (TCP/IP).
• You are logical minded and well structured so that you can easily find out the root causes of the problems.
• You speak perfectly Dutch and moderate French and English.

Offer:

• A permanent contract
• A young, exciting and dynamic work environment.
• Training is provided.
• A competitive salary with bonus for languages knowledge.   

> Apply now