Desktop On Demand is a global solution for industrialization of the installation and replacement of your IT equipment. It is based on logistic processing of assets from procurement right through to final disposal.
It guarantees the availability of workstations and ensures a high level of user satisfaction while at the same time reducing the costs of renewing and upgrading assets.
The various cost components (hardware, preparation, delivery, installation, management and disposal) are covered by a single licence fee guaranteeing availability. Commitments in terms of result and service quality are periodically monitored in half-yearly steering committee meetings.
Thanks to its expertise and its wide European coverage, Econocom, with Desktop On Demand, offers a flexible, non-intrusive solution that can be adapted to any organization.
Advantages
Desktop On Demand, customized support in four stages:
- Industrialization of processes: define standards without being dependent on suppliers, prepare an individual catalogue of equipment and services, automate management and on-line follow-up of procurement.
- Control of flows: manage inventory levels and alerts (over / under-stocking), centralize reception, storage and masterization of devices, and make the standard workstation available according to the agreed service level and timetable.
- Asset management: permanent availability of database, performance indicators and up-to-date reporting, easy recharging of workstations to cost centres.
- Handling of end-of-life disposal of equipment: withdraw devices from your sites on demand, organize the logistic circuit for their destruction according to WEEE standards.
